Introduction
As businesses grow, many small enterprises reach a point where their existing IT systems no longer support their operational needs. Migrating to a new, more capable system becomes inevitable. While this transition brings long-term benefits, it also poses serious risks to business continuity—especially if poorly planned.
Don’t Delay—But Don’t Rush Either
Delaying system migration too long can hinder growth through inefficiencies, data integrity issues, or lack of integration. On the flip side, rushing the transition without preparation can result in downtime, operational errors, and even customer loss. The key is to strike a balance: plan thoroughly, act decisively.
Focus: The Transition Between the Two Systems
This article focuses not on choosing the new system, but on managing the transition from the old to the new. We assume that the new system is justified and aligned with business goals. The question is no longer if to switch, but how to do it right.
Functionality Isn’t Enough: The Role of PQ
During implementation, teams often verify whether the new system’s core functions work as expected (e.g., invoicing, data display). However, this logical testing alone is not sufficient.
The Performance Qualification (PQ) process ensures that the system performs reliably in a real-world setting—with actual users, under realistic load, and in conjunction with integrated systems. PQ is not an optional step; it must be part of the go-live process.
By incorporating PQ testing, businesses can dramatically reduce migration risks and ensure that the new system delivers on its promise: supporting growth, not hindering it.
